Wasp Nests Under Roof Tiles – A Common Problem for Tinshill Homes
A few minutes spent looking carefully from the ground, and noting what you see, makes the phone call faster and helps the technician arrive ready for your roof.
Before you pick up the phone
You have seen the wasps and decided to get help. The next ten minutes of preparation are worth more than they seem. A clear picture of the problem lets us confirm a price and arrange access in one call, with no long back-and-forth.
None of it requires going up on the roof. Everything you need can be gathered from the garden or the pavement, with a phone camera and a little patience.
It also helps to have your address and a contact number ready, along with an idea of when you will be at home. The less time spent hunting for details, the quicker the booking.
Take a photo and a short video
Stand back, zoom in and take a few photos of the roof edge where the wasps enter. A ten-second video of the flight path is even better, because it shows how busy the entrance is and from which direction the wasps arrive.
- One wide shot showing the whole side of the building.
- One closer shot of the roof edge or tile where the activity is.
- A short clip, taken from as far back as you can manage, of wasps going in.
You do not need to send them in advance. Having them to hand while you talk means you can answer questions confidently.
If you can, stand where you took the photos while you phone, so you can answer follow-up questions by looking at the roof.
If the light is poor, wait for a brighter spell. A photo of dark wasps against a dark roof is hard to read, while a bright morning shot shows the entrance clearly.
Describe the location in plain words
A good description is simple. Which side of the property is it, front, back or side? Is it above a door, a window, a conservatory or a garage? Is the entrance at the edge of the roof, under a tile, or near the chimney? Roughly how many storeys high is it?
You may not get everything right, and that is fine. In Tinshill, as anywhere, the technician will check the real situation on arrival. What matters is that we understand the access: whether there is a side passage, a locked gate, a narrow yard or a flat roof below. We will confirm any arrangements on the phone.
If a conservatory, extension or porch roof is involved, say so, because those are often lower and easier to reach and the technician can plan accordingly.
Common mistakes when describing a roof nest
Descriptions over the phone can go astray in a few predictable ways, and knowing them helps you avoid confusion.
The first is mixing up the nest with the wasp activity. You may see wasps at the front of the house, but the entrance may be around the side, with the insects simply flying round. If you can, trace where they go in rather than where you first noticed them.
The second is confusing left and right. Describing a side as left or right depends on where you stand. Say instead the side facing the road, the side with the garage, or the side by the back gate.
The third is guessing the height. Most people overestimate. Count the floors instead: the roof edge above a ground-floor extension is lower than the roof edge above a two-storey house.
The last is waiting until you can give a perfect description. A rough one is fine. The technician will confirm the exact spot on arrival, and the booking can proceed on what you know.
If you are unsure about anything, say so. It is much better to tell us what you do not know than to guess.
Mention anything unusual about the property, such as a locked side gate, a shared drive or a tall hedge by the wall. These small details save time on the day.
Other things worth mentioning
Tell us if anyone in the household is allergic to wasp stings, so we can take it into account. Tell us if you have seen wasps indoors, since that could mean they have found a way through. Mention whether you have already blocked a gap or tried anything yourself, even if you feel it was a mistake. It simply helps us understand where the wasps may be heading.
If the property is commercial, say who will be on site and whether customers or staff pass beneath the entrance. If there appear to be two nests, say so, as an additional nest at the same property is a lower fee.
Have a pen and paper by the phone so you can note down what the technician tells you, such as when to expect them and which areas to avoid on the day.
The call itself is short. Once we have your details and the price is agreed, the visit can be arranged, often for the same day.
The call and the price
The call number is 0113 347 0014, and the contact page carries an online booking form. A nest costs a fixed £90 with no call-out charge, and an additional nest at the same property is £35. The price is settled before the technician visits and nothing starts until you agree. Same-day service is available, we are open seven days a week, and both homes and businesses are covered. The staff who visit are trained and the work is fully insured.
After the visit, ask a roofer to repair the gap when the wasps have stopped using it. Do not seal it beforehand. Do ask at booking whether the empty nest can be taken down.
It is worth keeping your photos after the visit. If the roof needs repairing, they show the builder exactly where the entrance was.
Wasps on your property in Tinshill?
Fixed price £90 per nest, no call-out charge, same-day service available.