Wasp Nest Removal for Landlords and Rental Properties in Boston Spa
The overlooked mistake is not keeping a record; this checklist shows what to note from the tenant’s first message through to the treatment visit and afterwards.
The mistake: handling it all by phone and memory
Plenty of landlords deal with a wasp report in a rush of calls and text messages, and then have nothing to show for it. Weeks later, the tenant says they reported it earlier than you remember, or an agent asks what was done, or a new tenant asks about last summer’s nest. Without notes, everyone is guessing.
A simple record takes only a few minutes to keep and is useful in several ways. It shows that you responded promptly and sensibly. It makes any later conversation about cost or responsibility straightforward. And it helps you spot patterns, such as a particular wall or roof edge that attracts a nest year after year.
None of this needs special software. A note on your phone, a line in a spreadsheet or an entry in your agent’s system is plenty. What matters is that it is written down at the time rather than reconstructed afterwards.
Checklist: what to write down and when
Start the record the moment the tenant first mentions wasps, then add to it at each stage.
- The date and time of the first report, and how it arrived (call, text, email or in person).
- The tenant’s description in their own words, including where the wasps are seen.
- Any photographs the tenant has sent. Ask them to take them from a safe distance, never close to the nest.
- Whether anyone has been stung, or is known to be allergic.
- The date you booked the visit, the price agreed over the phone, and who you spoke to.
- The date of the visit and the name of the person who gave access.
- The date you told the tenant it was done, and anything they said afterwards.
If the question of who pays comes up, add a line recording your decision and the reason. Responsibility under a tenancy depends on the agreement, so it is sensible to note which clause you relied on, or that the agreement was silent.
Photographs and descriptions that help
A good photograph from the tenant can save time. It does not need to be dramatic. Ask them for a picture taken from a comfortable distance, ideally zoomed in rather than stepped closer, showing where the wasps are heading, such as a gap under the eaves, a hole in the ground or a corner of a shed.
A written description is just as useful. These details are the ones worth asking for:
- Is the activity inside or outside the building?
- Is it near a window, a wall, a roof edge, a tree or the ground?
- Roughly how many wasps are seen going in or out at once?
- How long has it been noticed, and has it got busier?
You do not need precision. Rough information is enough for the technician to prepare, and for you to describe the situation properly when you phone. Remind the tenant that nobody should go near the nest for a closer look.
The booking and what to record from it
When you book, note the details you were given. The job is a single visit at a fixed price of £90 per nest, confirmed on the phone before the technician attends, with £35 for an additional nest at the same property. The technicians are trained, the work is fully insured, and no call-out charge is made. The customer agrees before anything is done.
Record the price you were quoted in your file at the time. Because the figure is fixed, there is nothing to reconcile later, which is helpful if you are passing the cost to a tenant or an owner, or claiming it as part of managing the property. Whether it can be claimed or recovered depends on your circumstances and any policy you hold, so check that yourself.
If you want to know whether the empty nest can be taken down after treatment, ask at booking and note the answer.
After the visit
Close the record properly. Add the date the work was done, confirm with the tenant that they have no further wasp activity, and tell them to contact you if wasps appear again in the same spot. A short written note to the tenant, which you also keep, is a good habit.
Booking is quick. Phone 0113 347 0014, or send the details through the booking form on the contact page at /contact-us/. The team covers Boston Spa and surrounding villages, works seven days a week, offers same-day service, and handles both domestic and commercial premises.
If you manage several properties, keep one running list of nests by address and year. Over a few seasons it tells you where to look first in spring, and it means you can act at the first sign of wasps rather than after a tenant’s third message.
A sample entry for your property file
To make this concrete, here is the kind of entry that works, written as a layout rather than a real case.
- Reported: date, time, method, and the tenant’s words.
- Location: where the wasps were seen entering, as described, and any photograph reference.
- Safety: any stings, allergies or children in the household.
- Booked: date of call, price confirmed as £90 per nest, any additional nest at £35, and the access arrangement.
- Visit: date, who let the technician in, and any comments afterwards.
- Follow-up: date the tenant was told it was complete, plus a note to check again in a few weeks.
Keeping to a fixed layout also means that if you pass the property to another agent or a new manager, they can see at a glance what happened and what was paid.
You do not have to keep this beyond what is useful to you. Whether and how long to hold records is for you to decide, and anything involving a tenant’s personal details should be handled with the care you would give any other tenant information.
Wasps on your property in Boston Spa?
Fixed price £90 per nest, no call-out charge, same-day service available.